As of September 1st, 2023
How long will my order take?
Our current processing time is 5-6 business days. We are trying to get your orders out the door faster than that and it seems that we are about 3-5 business but we don't like to over promise and under deliver :)! All orders are shipped via USPS or UPS. Please be patient and contact us only if this time has passed by and your order hasn't been received.
My order doesn't show any movement on the tracking?
Please remember that once an order ships, it is in the hands of USPS or UPS and we have no control over the speed or route that a package takes. Just give it few days and try to "bee patient".
Can you tell me when will my package arrive?
We only see what you see on the tracking info. The mail carriers don't provide us any extra information. If your order shows no movement or seems lost we highly recommend for you to start a claim with the mail carrier. That can be done online and it's a simple process. It will raise a red flag on the mail carrier's end and they can start to look for the order.